DIAMOND NAILS STUDIO Policies

An Outstanding Experience

At our Salon, we thrive on providing each and every client who walks through the doors the best possible service we can offer. That’s why we have some basic policies in place to ensure everyone enjoys their DIAMOND NAILS STUDIO experience. They’re not rules, they’re just some general things to keep in mind to make sure your experience with us goes as smoothly as possible.

Need to Cancel?

What You Need to Know

We know that life sometimes gets in the way. That’s why we try to be as flexible as possible when it comes to cancelling appointments. If you cancel more than 3 hours before your set appointment, we’ll do our best to set up a better slot for you, no questions asked. If you cancel with less than 3 hours to go, we will have to charge an administration fee.

Late Arrivals

Inform Us in Advance

We understand that due to your busy schedule, you may find yourself running late. If you think you are going to be late, please call and let us know. If you are more than 15 minutes late, your appointment may be reopened or given away to another client. But if you call us to inform we will secure the appointment.